Q: Are you associated with the Carbone Restaurant?
A: Carbone Fine Food is associated, but not the same company. Chef Mario Carbone and Chef Rich Torrisi, along with Jeff Zalaznick of Major Food Group, the parent company of the Carbone restaurant, sit on our board and play a major role in product development of our sauces.
Q: Who developed the recipe?
A: Chef Rich Torrisi and Chef Mario Carbone
Q: Where does Carbone ship product to?
A: We currently ship within the Contingent United States.
Q: Do you ship internationally?
A: Unfortunately, we do not ship internationally at this time.
Q: How quickly do orders ship?
A: We ship during normal business hours and make best efforts to ship within 24 hours.
Q: How can I track my order?
A: When your order is placed, a confirmation email will be sent along with tracking number.
Q: Which stores carry Carbone’s Premium Sauces?
A: Visit our “Find Us” section on this Website.
Ingredients and Manufacturing:
Q: Where are your tomatoes sourced?
A: We use 100% imported Italian Tomatoes from the San Marzano region. This is our most important ingredient as Chef Mario Carbone explains.
Q: Do the sauces contain GMOs?
A: Our products are PROJECT NON-GMO certified
Q: Where are you manufactured?
A: We manufacture our sauces in the U.S.A.
Q: Do you add sugar?
A: We do not. Any sugar or sweetness comes from our beautiful tomatoes.
Q: What is the difference between Marinara and Marinara Delicato?
A: Thanks for asking. Our Marinara Delicato is made for those following a low FODMAP diet or for those who simply like a mild marinara. It does not contain garlic or onions unlike our regular Marinara sauce. You can find a full listing of the ingredients here.
Allergies and Dietary Concerns:
Q: Are the sauces vegan?
A: Our current sauce line up is vegan. You can find our ingredient list for each product on the individual product pages.
Q: Are the sauces gluten-free?
A: Our sauces are gluten free. However, one of our manufacturing facilities does manufacture products that contain gluten.
Q: Are the sauces Kosher?
A: All our sauces are OU certified Kosher.
Q: Are any of the sauces low FODMAP?
Yes. Our Marinara Delicato is made for those following a low FODMAP diet.
Q: Are the sauces Keto?
A: Our sauces contain 5g of sugar or less and only 5-7g of carbs overall. So while not certified keto, they do fit a keto lifestyle while maintaining the delicious, decadence taste that is Carbone.
Packaging and Storage:
Q: Is the packaging recyclable?
A: Yes our glass jars are 100% recyclable, including the lids.
Q: How long does the sauce stay fresh after opening?
A: Once opened the sauce should be consumed in 5-7 days.
Q: Can I freeze the sauce?
A: You can freeze the sauce, but why wait?
Q: Where do I find the Best Buy Date?
A: The best buy date is printed at the bottom or top of the jar.
Q: What is the shelf life of Carbone Sauces?
A: Our Sauces are shelf-stable and have a 3-year shelf life unopened. You can find the “Best Buy” date printed on the bottom of the jar. We recommend 7 to 10 days refrigerated once opened.
Q: Who should I contact if the jar I purchased at retail is damaged?
A: Please check the return and exchange policy of the store in which the jar was purchased.
Promotions and New Products:
Q: How do I learn about upcoming promotions?
A: If we are running a promotion, we will announce it on our website.
Q: Does Carbone offer coupons?
A: We do not routinely offer coupons, however join our website to be notified of any Specials or Coupon Deals via email.
Q: Will the spicy vodka sauce be available for purchase soon?
A: We appreciate the love of Carbone’s Spicy Rigatoni (truly a favorite of ours), however at this time we have not launched this flavor. We suggest you sign up for our email to receive the latest new product news.
Q: Who do I contact with questions or concerns?
A: Please reach out to us at firstname.lastname@example.org. M-F 9am-5pm EST.
Q: What are your office hours?
A: You can contact us at Hello@carbonefinefood.com 24/7 and we will respond within normal business hours (9am – 5pm EST) Monday thru Friday.
Q: Do you take restaurant reservations?
A: We do not accept restaurant reservations. To get a reservation, visit Resy New York, Resy Miami, Aria Las Vegas or Resy Dallas to schedule a reservation.